Customer Service Consultant
Location
Victoria, British Columbia
Job Type
full-time
Category
Information and Record Clerks
Posted
March 23, 2026
Job Description
Tile Town is looking for a Customer Service Consultant to join our team. This is a hands-on role that combines helping customers on the showroom floor with shipping, receiving, and inventory support. If you enjoy working with people but also like staying active and organized behind the scenes, this could be a great fit.
This role is a mix of customer service and operational support.
Customer Service
Greet and assist customers in the showroom
Help customers find products that fit their project needs
Answer product questions and guide customers through options
Support the sales team in creating a positive customer experience
Shipping & Receiving
Receive incoming shipments and check orders for accuracy
Prepare customer orders for pickup or delivery