Customer Service Coordinator (Hiring Immediately)

Customer Service Coordinator

Must have aerospace and/or manufacturing work experience with selling products and excellent customer service skills. Work with Excel and able to navigate websites. 1st shift: (7am - 3:30pm)

Maintains customer satisfaction by providing product, service and account information and monitoring performance for product warranty, maintenance agreements, and/or purchase orders. Typically, responsible for groups of accounts that are moderately complex or where account relationships are well-established.

Essential Functions:

• Administers customer accounts by reviewing service and/or spare product requirements to existing terms and conditions of purchase orders or maintenance agreements.
• Establishes and maintains customer relationships through courteous and efficient servicing of customer requests. Maintains regular communication with assigned customer accounts and responds to customer service issues.
• Prep...