Customer Service Coordinator I
Location
cebu city, central visayas
Job Type
Full-time
Category
Management & Operations
Posted
June 12, 2026
Position Title
Customer Service Coordinator I
Reporting To
Team Lead, Customer Experience
Location
Cebu, Philippines
Summary Description
The Customer Service Coordinator I is the front‑line point of contact of our customers who need to get a quote, order some parts and follow up on an order. He/She provides the best support by researching the issue and providing the best solution possible for our customers. He/She will coordinate with other departments to ensure that customer’s issues or problems are being taken care of. He/She should be able to “wow” our customers through timely, efficient and humane responses to our customers.
Job Description
I. Strategic Management
- Present ideas and solutions to help improve performance, domain processes and company policies.
II. People Management
- Participate in Team and Company activities such as town h...