Customer Service Coordinator

Company Overview First Wave Technology Pte. Ltd. is a global IT services company headquartered in Singapore, specializing in digital transformation for enterprises. It operates branches in Singapore, Taiwan, Indonesia, and China, delivering best-in-class cloud and IT solutions through strategic partnerships. Job Summary Support and drive cloud business operations by coordinating sales projects, managing vendor relations, and preparing business reports to enhance operational efficiency and cross-functional collaboration. Responsibilities Support daily cloud business operations including preparing quotations, following up on contracts, processing orders, and coordinating procurement to ensure timely execution Assist the sales team in managing project execution by tracking opportunity progression, contract signing, delivery, and payment collection to meet business targets Coordinate with cloud vendors and partners to align policies, support qualification processes, manage registrations, a...