Customer Service Coordinator (Logistics)

CONNECTING 2 WORK • thiruvananthapuram, kerala, India • Posted June 07, 2026

Location thiruvananthapuram, kerala

Job Type Full-time

Category Other-General

Posted June 07, 2026

 Job Description   
 Job Purpose  
The Jobholder is responsible for the full process of all network orders captured for Customers and agents. 
Generating Booking and Quotation 
Negotiating with Vendors and suppliers on rates 
Generating and qualifying leads from cold calling 
Managing, tracking and following up on leads 
Track and Trace shipments 
Proactive updates to customer for every check point 
Job Invoicing and reporting 
Meeting monthly and quarterly targets in accordance with goals 
Creating and updating activity reports 
 Principal Accountabilities  
To ensure that all calls are answered within a set period of time during working hours. 
To keep special focus on assigned customers accounts, understand the requirements, work towards building strong relationship, and to initiate new leads within assigned territory/region 
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