Customer Service Coordinator

The Customer Service Coordinator (CS) reports to the Executive/Operations Manager. The scopes listed below is a general work scope that applies to all CS.

• 5.1. Update WMS for inbound, outbound, import & export shipment and duty payment of the car.
• 5.2. Update inventory records and location plan for movement of the cars whenever required (inbound cars, shifting of cars to outbound cars, relocation of cars and etc).
• 5.3. Facilitate daily transportations. Communicate with customer regarding daily order requests and local delivery, collection and events arrangements and liaise with controller to ensure customer satisfactory.
• 5.4. Ensure that all relevant transaction records (location plan, daily inventory reports and permits) are accountable and maintained neatly in hard and soft copy.
• 5.5. Update daily reports and tally with the inventory – make sure data match WMS records, number of cars per locatio...