Customer Service Coordinator
Location
Thailand, Samut Prakan
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 21, 2026
Job Description
- Handle customer inquiries regarding products, accounts, and services
- Prepare and manage quotations, orders, pricing, and service schedules
- Coordinate service appointments and daily schedules for service engineers
- Resolve customer complaints, pricing discrepancies, and service-related issues
- Maintain and update customer records and service documentation
- Coordinate with internal teams, subcontractors, and suppliers to ensure smooth operations
- Prepare daily, weekly, monthly, and annual reports
- Support internal/external seminars and administrative tasks for the service department
- Other tasks assigned by the manager
Job Requirement
- Experience 1 – 2 years in customer service, sales, quotation, and pricing management in manufacturing. - English conversational middle level (Communication with internal and documents)
- Proficient i...