Customer Service Director
Location
quezon city, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 04, 2026
On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Lead the customer service team to achieve departmental goals and maintain high customer satisfaction.
- Develop and implement strategies to improve customer service processes and enhance the customer experience.
- Analyze customer feedback and service metrics to identify areas for improvement.
- Train and mentor staff to ensure a skilled and motivated customer service team.
- Foster strong relationships with internal and external stakeholders to ensure effective communication and resolution of customer issues.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or a rela...