Customer Service Executive

Location: Chippenham

Salary: £25,000 – £27,000 DOE

Contract Type: Permanent, Full-Time

Working Arrangement: Office-based

ABOUT THE BUSINESS

This is an exciting opportunity to join a well-established and growing organisation within the footwear industry. Known for delivering high-quality products and exceptional customer service, the company is committed to innovation, sustainability, and continuous improvement. Due to ongoing growth and a strong reputation in the market, they are looking to expand their customer service team.

THE CUSTOMER SERVICE EXECUTIVE OPPORTUNITY

As a key member of the team, you will play a vital role in ensuring customers receive outstanding service and support. Your responsibilities will include:

• Providing professional, accurate, and timely assistance to customers via phone and email.
• Managing orders and returns efficiently, ensuring complian...