Customer Service Executive

Interflora India • Patna, Bihar, India • Posted June 16, 2026

Location Patna, Bihar

Job Type Full-time

Category Information and Record Clerks

Posted June 16, 2026

Job description


Job Title: Customer Support Executive (Voice / Blended

)
Department: Customer Success, Service & Operatio
nsEmployment Type: Full-Time, Permane
ntRole Category: Voice / Blend

ed
Job Descript
ionRoles & Responsibilit
iesHandle customer queries through phone calls, emails, and chat channe
ls.Provide timely and accurate solutions to customer concerns and issu
es.Deliver excellent customer service by actively listening and understanding customer nee
ds.Maintain a professional and empathetic approach while interacting with custome
rs.Ensure quick resolution of issues with a focus on customer satisfacti
on.Meet key performance metrics such 
as:Average Handling Time (A
HT)First Call Resolution (F
CR)Customer Satisfaction (CS

AT)
            

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