Customer Service Executive
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
Customer Service
- Provide exceptional customer service by responding promptly to customer inquiries.
- Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
- Maintain high levels of customer satisfaction through professional communication and relationship‑building.
- Guide and assist team members, Singapore or Manila team as needed.
- Conduct sales activities such as cold calling, lead follow‑ups, and sales inquiries with potential customers.
- Utilize company‑provided leads to reach out to prospects and identify their needs, proposing appropriate products or services.
- Meet and exceed individual and team sales targets.
- Manage a portfolio of existing customers, ensuring that their needs are met, and identifying o...