Customer Service Executive
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
Role
Customer Service Executive
LocationSingapore
Working ArrangementOffice‑based for the first 6 months, then hybrid.
Your Impact- Quickly resolve customer queries by phone and email.
- Provide accurate and complete information to customers by following the right methods/tools.
- Manage and resolve customer complaints.
- Handle partner escalations.
- Willing to go the extra mile to help customers.
- General administration, reporting and special projects.
- Build sustainable relationships of trust through open and interactive communication.
- Minimum Diploma holder.
- Minimum 2 years’ experience working in a call centre, handling inbound calls and emails.
- Prior experience working in a call centre environment and willingness to work on Australian working hour shifts.
- Ability to multitask effectively while de...