CUSTOMER SERVICE EXECUTIVE
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 24, 2026
Responsibilities
- Handle documentations and operation of airfreight, seafreight and end to end deliveries & customs clearance
- Follow up on outstanding bookings and query resolution
- Provide customer service to clients and overseas agents by handling their queries/feedbacks and updating shipment status proactively
- Provide sales support and assist the sales team to check rates with overseas agents, carriers and 3rd party vendors and sending quotations on behalf of salesperson to clients when required
- Creating shipment jobs and billings
- Complying with company directions, policies and SOPs
- Ensure customer satisfaction excellence
- Help to increase customer confidence and secure more shipments from customers you are handling
- To work closely with Sales Team to maximum customer profile successes
- And any other work delegated to you by the Management pertaining to the interest of the company <...