Customer Service
Location
Kuala Lumpur, Malaysia
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
Job Requirements:
- Fluent in English and Mandarin languages, with excellent written and verbal communication skills
- Education level : SPM and above
- Able to work in 24*7 Shift rotational basis
- Proven ability to promote and build extraordinary customer rapport
- Experience in a bank or financial institution customer service environment will have added advantage
- Willingness to learn and improve
- Fresh Graduates are encourage to apply.
Responsibilities and Accountabilities<...