Customer Service Library and Information Advisor

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.

Rolling Recruitment – Apply Anytime

We review applications as they arrive and will let you know if you have been shortlisted and arrange interviews when we have vacancies.

We’re looking for friendly, caring people to join us in full time, part time, casual, and multi‑site roles.

A Role That Puts People First

If you’re someone who genuinely enjoys helping people and making every interaction a positive one, you’ll be part of our Customer Services team – the front door to council services, supporting residents, visitors and local businesses across Bath, Keynsham and Midsomer Norton.

Every day you’ll help customers access the services they need – answering questions, guiding them through processes, checking documents or helping them make a booking. You’ll be the reassuring voice or friendly face that helps them feel supported, underst...