Customer Service Manager

IWG plc • basel, basel stadt, Switzerland • Posted June 06, 2026

Location basel, basel stadt
Job Type Full-time
Category Other-General
Posted June 06, 2026

Customer Services Manager

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business.

Responsibilities

  • Being responsible for managing anything and everything on site.
  • Rising to every challenge and solving problems.
  • Giving tours to prospective customers.
  • Upselling to existing customers.
  • Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

  • a fun, challenging and rewarding career.
  • great induction training and excellent ongoing learning and development.
  • fantastic promotion prospects.
  • generous, achievable incentives and sociable hours.
  • access to a comprehensive range of flexible, persona...

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