Customer Service Manager
Location
, davao del sur, philippines, davao del sur
Job Type
Full-time
Category
Management & Operations
Posted
June 16, 2026
Job Description
We are looking for an experienced and customer-oriented Customer Service Manager to lead our customer support team. In this role, you will oversee daily operations, ensure high-quality service delivery, and drive initiatives that enhance customer satisfaction. The ideal candidate has strong communication and leadership skills, excels in handling customer inquiries and escalations, and is committed to delivering a consistently positive customer experience.
Responsibilities
- Handle customer calls via phone, email, or chat
- Provide accurate information about products/services to international clients
- Resolve customer concerns efficiently and professionally
- Document interactions accurately in the system
Requirements
- High school graduate or above
- Positive attitude and customer-focused mindset
- Basic computer skills and ability to learn new systems
- ...