Customer Service Membership Officer
Location
Piccadilly Circus, Greater London
Job Type
Full-time
Category
other-general
Posted
June 19, 2026
Customer Service Membership Officer
Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week
We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership.
Working at a leading London based Institute – with stunning West-End offices.
Key Responsibilities
* Serve as a central point of contact for members.
* Support activities that promote membership benefits.
* Encourage member engagement, improve retention and contribute to membership growth.
* Provide regular and effective communication with members.
* Work closely with teams across Membership Operations, Events, Professional Development, Marketing, C...
Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week
We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership.
Working at a leading London based Institute – with stunning West-End offices.
Key Responsibilities
* Serve as a central point of contact for members.
* Support activities that promote membership benefits.
* Encourage member engagement, improve retention and contribute to membership growth.
* Provide regular and effective communication with members.
* Work closely with teams across Membership Operations, Events, Professional Development, Marketing, C...