Customer Service

Customer Service

Suzhou, China

About the Optimas:

Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe.

Position overview

Pass customer’s demand and requirement to related departments and coordinate with other departments to make sure we have available stock to deliver to customer side on time. And high satisfaction level from customer for the services.

Main responsibilities

• Get schedules/forecast from customer regularly. Pass schedules/forec...