Customer Service Officer (Client Operations)
Location
Somerset West, Western Cape
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 26, 2026
Financial Services concern with offices in Somerset West is seeking to employ a Customer Service Officer in their Client Operations department. The successful candidate will support a team to work efficiently and produce a high service level to clients during the initial on boarding process and subsequent repeat transactions.
The focus will be to support the processes and procedures to optimize workflow and standards to provide an excellent client experience. The post holder is required to positively influence the team with an aim to establish a multi skilled and cross trained team.
This position reports to the Team Leader, Client Operations
As the Customer Service Officer your role is critical in delivering a client focused operational service to our clients, distribution partners and service providers. You will have responsibility for operational tasks and supporting the team members with ad hoc service support requests from your colleagues. As a Custome...
The focus will be to support the processes and procedures to optimize workflow and standards to provide an excellent client experience. The post holder is required to positively influence the team with an aim to establish a multi skilled and cross trained team.
This position reports to the Team Leader, Client Operations
As the Customer Service Officer your role is critical in delivering a client focused operational service to our clients, distribution partners and service providers. You will have responsibility for operational tasks and supporting the team members with ad hoc service support requests from your colleagues. As a Custome...