Customer Service Officer
Location
Lebanon, Lebanon
Job Type
Full-time
Category
Other-General
Posted
June 07, 2026
Ensure customer satisfaction and provide a professional logistical support, ultimately to meet or exceed customers' expectations.
Job Responsibilities:
•Send weekly loading plans to the clients.
• Inform vessel schedules to clients once received from respective Supplier Service Officer.
• Check with Supplier Service Officer about old orders not loaded yet.
• Prepare shipping instructions for all orders upon request from the Supplier Service Officer.
• Check all documents once received.
• Issue sales invoice and send it along with draft documents for client approval.
• Request corrections from Supplier Service Officer in case needed.
• Confirm back documents to Supplier Service Officer and request scans of originals.
• Send Bill of Lading and documents release instructions to Supplier Service Officer.
• Prepare bank documentary collection if needed.
• Follow up with clients on containers...
Job Responsibilities:
•Send weekly loading plans to the clients.
• Inform vessel schedules to clients once received from respective Supplier Service Officer.
• Check with Supplier Service Officer about old orders not loaded yet.
• Prepare shipping instructions for all orders upon request from the Supplier Service Officer.
• Check all documents once received.
• Issue sales invoice and send it along with draft documents for client approval.
• Request corrections from Supplier Service Officer in case needed.
• Confirm back documents to Supplier Service Officer and request scans of originals.
• Send Bill of Lading and documents release instructions to Supplier Service Officer.
• Prepare bank documentary collection if needed.
• Follow up with clients on containers...