Customer Service & Operations Analyst, Webchat
Location
Gurugram, Haryana
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 03, 2026
- Manage customer interactions via web chat and email support - Address and resolve customer concerns professionally - Escalate complex issues to the appropriate teams when required - Maintain high levels of customer satisfaction and service quality - Adapt to different international processes such as UK or global support - Meet individual and team performance targets