Customer Service Operator

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We are excited to offer a fantastic opportunity for a permanent Customer Service Operator to join our dynamic Sheffield team at our Olive Grove Depot (S2 3GE) . This role will be based on site.

The standars hours of work are 40 hours per week, Monday - Friday.

In this role, you will support the Sheffield account to deliver effective and efficient customer facing services, by processing maintenance, undertaking compliance related tasks and resolving customer requests/queries/complaints. You will provide first line support for Amey Contracts, employees and partners and be responsible for maintaining client relationships through a quality standard level of customer service.

What You’ll Do:

• Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contracts.
• Answering high volumes of call...