Customer Service

Manufacturing Inc • Palmer, Massachusetts, United States • Posted June 07, 2026

Location Palmer, Massachusetts
Job Type Full-time
Category business-and-financial-operations
Posted June 07, 2026

We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction with essential administrative support, offering a great opportunity for growth within our company.

Responsibilities include:

  • Make outbound calls to customers to provide information, gather feedback, or promote products/services.
  • Respond to customer inquiries via phone and email.
  • Maintain accurate customer records and update databases.
  • Process orders and handle customer requests efficiently.
  • Provide general administrative support, including data entry, filing, and document preparation.
  • Assist with scheduling and coordinating appointments.
  • Handle and resolve customer complaints or issues.
  • Maintain a professional and positive demeanor in all customer interactions.

Skills/Qualifications:

  • Exc...

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