Customer Service, Patient Access Associate II
Location
Austin, TX
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
**Patient Access Customer Service Representative**
**On-Site: Austin, TX | Ascension Dell Children's North**
**Shift Schedule: Wednesday 12 PM to 6 PM, Thursday - Saturday 6 AM to 6 PM**
Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.
This is more than registration - it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle succes...
**On-Site: Austin, TX | Ascension Dell Children's North**
**Shift Schedule: Wednesday 12 PM to 6 PM, Thursday - Saturday 6 AM to 6 PM**
Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.
This is more than registration - it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle succes...