Customer Service Rep I - Day Shift

Dorman • Reno, NV, United States • Posted July 27, 2026

Location Reno, NV
Job Type Full-time
Category other-general
Posted July 27, 2026
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Date: Jul 23, 2026

Location: Reno, NV, US, 89502

Company: Dorman Products



Job Summary

This position is responsible for the complete handling of customer orders and answers technical questions.



Primary Duties


+ Fulfill promises made to customers 100% of the time or notify them of changes

+ Pro-actively track customer orders to ensure on-time shipping

+ Handle arrangements for shipment of product

+ Answer phones providing feedback to customers as requested

+ Tech line phone support including quality control follow up

+ Work with material and production groups as needed to alert customers of potential backorders <...

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