Customer Service Representative

We are seeking a Remote Customer Support Representative to assist customers through email, live chat, and other digital communication channels. The ideal candidate is professional, responsive, and able to deliver excellent customer service while working independently from a remote location. Key Responsibilities * Respond to customer inquiries via email, chat, and support tickets in a timely manner * Provide accurate information about products, services, orders, and account issues * Assist customers with troubleshooting, basic technical support, and problem resolution * Escalate complex issues to the appropriate department or supervisor * Maintain detailed and accurate records of customer interactions * Follow company policies, scripts, and communication guidelines * Ensure high customer satisfaction and positive service experience * Meet daily or weekly response-time and productivity targets Qualifications & Skills * Strong written communication skills (clear, profession...