Customer Service Representative

PRTR • Bangkok, Bangkok, Thailand • Posted June 04, 2026

Location Bangkok, Bangkok
Job Type FULL_TIME
Category Other-General
Posted June 04, 2026

More than just a recruitment company. At PRTR, we have been a part of our customers’ success for 27 years as their total HR solutions partner. With dedicated professionals and over 11, outsourced staff, we are here to be Your Partner In People because PRTR believes in the power of people.

Responsibilities:

  • Handling/Reviewing and Sending shortfall billing for the Customers.
  • Reviewing and ensuring that detail in SF invoice is correct and aligns with a hospital bill and customer benefit.
  • Following up on all support required for the DIP system with the Claim team within 3 days.
  • Sending SF invoice through post and email.
  • Coordinating with the claiming team for all special exclusions that the hospital cover by mistake of over benefit of customer already.
  • Preparing post office register to support deliquesce shortfall case.
  • Preparing summary SF reports and sending them to the Accounting team for booking monthly.
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