Customer Service Representative - Bilingual
Location
burlington, nl
Job Type
Full-time
Category
Other-General
Posted
May 23, 2026
Company
VB Spine
Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As a Customer Service Representative in our Operations function within the Spine division, you’ll serve as a key bilingual point of contact for customers across Canada — managing orders, supporting billing, coordinating with warehouse and logistics teams, and ensuring smooth, timely support for surgical procedures.
What You’ll Do
- Process customer orders accurately and efficiently via phone, email, and ERP systems
- Ensure all orders are complete, accurate, and processed on time to meet surgical needs
- Resolve order di...