Customer Service Representative
Location
Caernarfon, Wales
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 07, 2026
What you'll do
The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.