Customer Service Representative

Jim Pattison Lease • Calgary, Alberta, Canada • Posted March 19, 2026

Location Calgary, Alberta

Job Type Permanent - Full time

Category Information and Record Clerks

Posted March 19, 2026

Description
Reporting to the Regional Sales Manager, CSRs are a main point of contact for our customers and internal staff with reference to regional portfolios. CSRs are responsible for executing the company's service commitments and providing support to our Account Executives. This role works closely with all departments and has complete familiarity with all Jim Pattison Lease programs, processes and procedures. The role is currently % based in the Calgary office Monday-Friday.
Position Responsibilities and Accountabilities
Embrace Jim Pattison Lease's mission to help deliver prompt and superior customer service:
Field customer calls and handle their requests in a timely and effective manner
Process lease documentation in a timely manner
Ensure files are accurate, complete and passed on to the appropriate departments when necessary
Maintain ongoing proactive communication with customers regarding lease documenta...
            

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