Customer Service Representative

Do you want to be part of a force for good, helping to make life better for customers & society in the moments that matter? At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on real estate finance, and specialist residential mortgage markets.

The Customer Service Representative will deliver a great experience and good outcomes to customers of Hodge who choose to contact us by telephone or email. Continuously consider opportunities to improve the way things are done and support other colleagues helping to make Hodge a great place to work.

• Able to evidence a passion for delighting customers and delivering on promises made to them
• Excellent verbal and written communication skills
• Previous experience within a Customer Services role
• Ability to demonstrate proficiency in using Office 365 applications