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Customer Service Representative

Confidential • Cary, North Carolina, United States • Posted June 12, 2026

Location Cary, North Carolina
Job Type Full-time
Category Information and Record Clerks
Posted June 12, 2026

Job Title: Customer Service Representative
Job Duration: Months

Job Location: Cary, NC



Job Description
  • Position responsible for Sales Order Management process, customer satisfaction and support, account reconciliation, and supporting the revenue stream of , Inc. Working in a customer service team of six people, interfacing with plants/shipping locations, Logistics, Credit, Accounts Receivable, Regulatory, and other departments.
  • % - % Order Management: Order management will include a group of customers within one or multiple markets, segmented by market or geographic region, responsible for all activities for this group of customers. Learn & understand the products and customers/markets and gain the ability to offer proactive solutions to the customer.
  • Responsible for approximately , order plus per year, receiving and acknowledging all orders within -hours of receipt. Consistently execute all quote to c...

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