Customer Service Representative
Location
cebu, cebu
Job Type
Full-time
Category
Other-General
Posted
May 31, 2026
- Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints efficiently and professionally.
- Process orders, forms, applications, and requests.
- Follow communication procedures, guidelines, and policies.
- Identify and assess customers' needs to achieve satisfaction.
- Provide product and service information to customers.
- Meet personal/team performance targets and customer service goals.
Qualifications:
- High school or Senior High school are welcome
- No BPO experience is also welcome; training provided
- Preferable have 6 months to 1 year experience
- Positive attitude and good communication skills
- Typing skills
- Resolve customer complaints efficiently and professionally.
- Process orders, forms, applications, and requests.
- Follow communication procedures, guidelines, and policies.
- Identify and assess customers' needs to achieve satisfaction.
- Provide product and service information to customers.
- Meet personal/team performance targets and customer service goals.
Qualifications:
- High school or Senior High school are welcome
- No BPO experience is also welcome; training provided
- Preferable have 6 months to 1 year experience
- Positive attitude and good communication skills
- Typing skills