Customer Service Representative

Hickey’s Pharmacy • Citywest, County Dublin, Ireland • Posted June 19, 2026

Location Citywest, County Dublin
Job Type Full time
Category Information and Record Clerks
Posted June 19, 2026

Position: Customer Service Agent

Location/Department: Uniphar Group Customer Service

Reporting to: Customer Service Team Leader

We are currently recruiting for a Customer Service Agent within Uniphar Group, Supply Chain and Retail Division.

Objective

We are looking for a highly motivated, professional customer service agent, with a track record in customer support. The candidate should be capable of managing customer calls, order management and successful resolution of customer queries.

The successful candidate should be able to provide input and suggestions for improving practices and processes within the team, to enable excellent customer service and satisfaction at all times.

MAIN DUTIES & RESPONSIBILITIES

  • Order processing, including Telephone, Email, Fax Orders, including Reps Orders, Credits and Debits
  • Advise customers of current Uniphar Group product availability, and order deliv...
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