Customer Service Representative
Location
Conover, NC
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
**Compensation Details:**
$17.00 - $21.00 per hour plus spiffs
**Job Description:**
**Position Summary**
The Customer Service Representative (CSR) serves as the first point of contact for customers and plays a critical role in delivering a professional, responsive, and customer-focused experience. The CSR is responsible for handling inbound and outbound communications, scheduling appointments, resolving customer concerns, and supporting daily office operations while maintaining a high level of accuracy, urgency, and professionalism.
The ideal candidate is organized, dependable, detail-oriented, and able to communicate effectively in a fast-paced environment.
**Key Responsibilities**
**Customer Communication**
+ Answer incoming phone calls promptly and professionally
+ Respond to customer inquiries via phone, email, text, and internal communication platforms
+ Provide excellent customer service while building ...
$17.00 - $21.00 per hour plus spiffs
**Job Description:**
**Position Summary**
The Customer Service Representative (CSR) serves as the first point of contact for customers and plays a critical role in delivering a professional, responsive, and customer-focused experience. The CSR is responsible for handling inbound and outbound communications, scheduling appointments, resolving customer concerns, and supporting daily office operations while maintaining a high level of accuracy, urgency, and professionalism.
The ideal candidate is organized, dependable, detail-oriented, and able to communicate effectively in a fast-paced environment.
**Key Responsibilities**
**Customer Communication**
+ Answer incoming phone calls promptly and professionally
+ Respond to customer inquiries via phone, email, text, and internal communication platforms
+ Provide excellent customer service while building ...