Customer Service Representative

ONLY UAE NATIONALS CAN APPLY FOR THIS POSITION

We are seeking a Customer Service Representative to manage our front counter operations and provide exceptional service to our clients. The ideal candidate will be fluent in both English and Arabic, have experience in front desk operations, and possess the skills to handle customer inquiries and resolve issues efficiently.

Key Responsibilities

• Greet and assist customers at the front counter, ensuring a professional and welcoming environment.
• Handle customer inquiries, complaints, and service requests promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Coordinate with internal teams to resolve issues and provide timely updates to customers.
• Manage office correspondence and related administrative tasks as required.
• Ensure compliance with company policies and procedures while providing customer service.
• Su...