Customer Service Representative - Email, Phone, Chat

**About Us**
It's simple, we prosper by putting people ahead of profits.
Point blank.
We created Helpware because we saw a need to change the way business is done in our world of outsourcing.
We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients.
In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients.
Helpware is a better kind of outsourcing, one centered around People.
**What is this role about?
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We are looking for passionate customer service adept individuals who can deliver personalized and memorable experiences for our clients and customers!
Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service.
**What awaits you in this role**:
- Respond in a professional manner to customer concerns via ticketing-based software
- Stron...