Customer Service Representative (English)
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange.Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.Binance is a client-facing business, and Customer Service is extremely important for us.We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
**Responsibilities**:- Support other business units with customer liaison, accurately document customer requests and advice, and provid...