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Customer Service Representative - Entry

Eastman • São Paulo, State of São Paulo, Brazil • Posted June 04, 2026

Location São Paulo, State of São Paulo
Job Type Full-time
Category Information and Record Clerks
Posted June 04, 2026

Responsibilities

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. The primary responsibility of this role is to provide exceptional customer service and support to our clients throughout the supply chain process. The ideal candidate should have strong communication skills, a solid understanding of supply chain operations, and the ability to work effectively in a fast-paced environment.

Job Description Responsibilities:

  • Serve as the main point of contact for customers, addressing inquiries, resolving issues, and providing timely updates on order status.

  • Coordinate with various internal departments, including production, logistics, and sales, to ensure seamless order fulfillment and delivery.

  • Monitor inventory levels and collaborate with the planning team to optimize stock availability and minimize shortages.

  • Proactively communica...

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