Customer Service Representative (FT- 1.0FTE, Day Shift)

Bozeman Health • Bozeman, MT, United States • Posted June 03, 2026

Location Bozeman, MT
Job Type Full-time
Category other-general
Posted June 03, 2026
Position Summary:

The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns. This position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.


Minimum Qualifications:

Required

+ Six (6) months of experience serving a large number of customers in a fast-paced environment

+ Six (6) months of experience using a computer and typing with proficiency and accuracy


Preferred

+ High School Diploma or Equivalent

+ Prior work experience with medical and billing terminology

+ Prior work experience in healthcare


Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required educati...

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