Customer Service Representative (German AND Dutch)
Location
Madrid, Community of Madrid
Job Type
full-time
Category
Information and Record Clerks
Posted
June 25, 2026
Job Description
Qualifications
Our Customer Experience area works with a proactive and dynamic approach. Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service.
Do you have strong communication skills, a proactive attitude, and a passion for customer service
Become our Customer Service Representative!
The duties you will perform on a day-to-day basis are as follows:
- You will answer calls and respond to emails to customers and dealers.
- You will follow up with the customer until the final solution to their query.
- You will issue reminder calls and follow up on incidents, achieving maximum satisfaction.
- You will carry out database updates, report writing and reporting.
Qualifications
- You have a C1 level of English and are fluent in