Customer Service Representative- Health Plan
Location
Remote, IA
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
**Careers With Purpose**
**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.**
**Facility:** Remote IA
**Location:** Remote, IA
**Address:**
**Shift:** 8 Hours - Day Shifts
**Job Schedule:** Full time
**Weekly Hours:** 40.00
**Salary Range:** $16.00 - $25.50
**Job Summary**
The Representative of the Sanford Health will provide effective and efficient handling of phone calls from or to Sanford Health members, providers, and colleagues ensuring a positive experience for all members in a fun and fast-paced atmosphere. Quickly assess the level of complexity of cases and provide resolution or facilitate escalation of phone call inquiries. Provides positive, consistent customer experiences by striving for excellence in understanding and resolving specific requests while showing patience, empathy, c...
**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.**
**Facility:** Remote IA
**Location:** Remote, IA
**Address:**
**Shift:** 8 Hours - Day Shifts
**Job Schedule:** Full time
**Weekly Hours:** 40.00
**Salary Range:** $16.00 - $25.50
**Job Summary**
The Representative of the Sanford Health will provide effective and efficient handling of phone calls from or to Sanford Health members, providers, and colleagues ensuring a positive experience for all members in a fun and fast-paced atmosphere. Quickly assess the level of complexity of cases and provide resolution or facilitate escalation of phone call inquiries. Provides positive, consistent customer experiences by striving for excellence in understanding and resolving specific requests while showing patience, empathy, c...