Customer Service Representative Healthcare Acc
Location
taguig, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 14, 2026
Overview
Customer Service Representative (Healthcare Account)
Synlink Recruitment Outsourcing Co. Inc. • On-site - Taguig • 3-5 Years Experience • High School / Senior High School • Full-time
Responsibilities
- Handle customer inquiries via phone, email, or chat with professionalism and efficiency
- Provide accurate information about products and services
- Resolve issues promptly; escalate complex cases as needed
- Maintain clear and detailed records of all customer interactions
- Address complaints and offer appropriate solutions
- Conduct follow-ups to ensure issue resolution and customer satisfaction
- Meet or exceed performance targets, including quality, response time, and satisfaction metrics
Job Requirements
- SHS Graduate or College Graduate
- 3-5 years experience
Benefits
- Employee Recognition and Rewards
- Incentives
- G...