Customer service representative

About the Client: Life is good. Clean, pure spaces make it even better. They design products that remove the unwanted from daily livingcontaminants, pollutants, viruses, and morewhile protecting our planets essential resources. With more of what you want (and less of what you dont), youre open to a happier, healthier existence, one day at a time. Job Summary: The Customer Support Representative is responsible for helping customers with questions or concerns regarding company products and services. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Responsibilities: Responsible for inbound customer support inquiries via all supported channels, while adhering to defined processes for managing the Ticket lifecycle process Manage Ticket workload through effec...