Customer Service Representative (Mexico)

OverviewWing is on the exciting mission of redefining the future of work for companies worldwide.
We are looking to be the one-stop shop for companies that are looking to build world-class teams and place their operations on autopilot.
We're looking for a Bilingual Customer Service Representative.Position: Customer Service Representative (Remote)ResponsibilitiesManage inbound and outbound callsResolve customer concerns effectively and efficientlyBuild sustainable relationships and trust with customer accounts through open and interactive communicationEnsure customer satisfaction in every interactionKeep records of customer interactions, process and update customer accounts and file documentsFollow communication procedures, guidelines, and policiesTake the extra mile to engage customersAd hoc tasksQualificationsAt least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacityExcellent English communication skills, both written and verbal (at leas...