Customer Service Representative / Officer

Robert Half • Australia, New South Wales, Australia • Posted May 30, 2026

Location Australia, New South Wales
Job Type Full-time
Category Information and Record Clerks
Posted May 30, 2026

Customer Service Representative / Officer

The Company

  • Join a growing parcel and logistics company based in Sydney CBD 2000.
  • Be part of a fast-paced business that keeps deliveries moving and customers informed.
  • Work with a supportive team that values service, reliability, and teamwork.
  • The Role

  • We're looking for a personable Customer Service Representative / Officer to support customers with parcel and delivery enquiries.
  • Handle phone and email enquiries, providing clear, timely, and professional support.
  • Assist with tracking updates, delivery issues, and general customer requests.
  • Work closely with internal teams to resolve issues and keep customers updated.
  • Maintain accurate records and deliver a positive experience with every interaction.
  • About You

  • Previous experience in customer service or a similar support role.
  • Strong communication skills and a calm,...
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