Customer Service Representative

Job Title: Customer Service Representative

Company: Fathomrealty

Location: Ottawa, ON, Canada

Contract Details: Full-time

Fathomrealty, a leading real estate company in  Canada, is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a full-time employee, you will play a crucial role in providing exceptional service to our clients and ensuring their satisfaction with our services.

Key Responsibilities:

- Serve as the first point of contact for all customer inquiries, whether in person, over the phone, or via email.

- Provide prompt, friendly, and accurate responses to customer inquiries and concerns.

- Maintain a thorough understanding of the company's products and services to effectively address customer needs.

- Assist customers with placing orders, processing payments, and resolving any issues that may arise.

- Keep accurate records of custom...