Customer Service Representative
Location
Pasay, Metro Manila
Job Type
Full Time
Category
Information and Record Clerks
Posted
June 08, 2026
Job Description—Customer Service Representative
Summary
Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer Service Representatives will analyze, clarify, and resolve policy and account-related questions.
Client Relationship Management duties include but are not limited to:
- Must be licensed in P&C and Life/Health by the end of six months
- Determine customer requirements and expectations in order to help the customer identify specific products and solutions
- Solicit, sell, and negotiate new business po...