Customer Service Representative - Primary Care North - Powell

Community Health Systems • Powell, TN, United States • Posted June 23, 2026

Location Powell, TN
Job Type Full-time
Category other-general
Posted June 23, 2026
As a Customer Service Representative, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

**Job Summary**

The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.

**Essential Functions**

+ Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction....

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